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DVA Household Services

Practical, Respectful Support for Veterans at Home

we honour your service, strength, and time. Our team understands veterans – delivering reliable, compassionate household support that makes daily living easier and safer.

DVA household services in Melbourne
DVA household service in Perth

DVA Household Services in Melbourne, Perth and Brisbane | Alligator Cleaning

When daily tasks like vacuuming, showering, or mowing the lawn start to feel overwhelming – whether temporarily or as part of a long-term challenge – professional home care support can make a big difference.


At Alligator Cleaning, we work with the Department of Veterans’ Affairs (DVA) programs such as DVA Household Services, Attendant Care, and Veterans’ Home Care (VHC) to ensure veterans in Melbourne, Perth and Brisbane receive the practical support they need. From personal assistance to gardening, cleaning, and shopping, our services are tailored to help you live safely and independently at home.

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What Are DVA Household Services?

DVA Household Services are designed to ease the pressure when your health or a service- related injury makes everyday tasks harder to manage.

This support is:

  • Delivered in your home
  • Flexible and tailored to your needs
  • Focused on helping you stay safe, independent, and in control

It may be:

  • Short-term support (e.g., after a hospital stay or during recovery)
  • Ongoing assistance (to manage chronic conditions or long-term limitations)

Hoarding Clean-up

  • General house cleaning and laundry
  • Grocery shopping and meal preparation
  • Decluttering and home organisation
  • Lawn mowing and gardening
  • Window and outdoor cleaning
  • Short-term childcare (in certain situations)
We also provide NDIS cleaning services for eligible participants who need support with household tasks.

DVA household services in Perth

Who Is Eligible for DVA Household Services?

To access these services, you’ll need to:


  • Have an accepted service-related injury or condition affecting your ability to manage household tasks. Hold a Veteran Gold Card or a White Card that covers the relevant condition.
  • Hold a Veteran Gold Card or a White Card that covers the relevant condition.
After you apply, DVA will check your eligibility and decide what type and level of support you can get. Their aim is to make sure you receive the right help when you need it.

Veterans’ Home Care Program & Attendant Care

If health issues or injuries make daily living harder, DVA in-home personal care support is available – regardless of age. Whether you’re recently discharged or long retired, what matters is your need for support.


There are two main pathways:

  1. DVA Household Services or Attendant Care – if your needs relate to a condition under MRCA or DRCA.
  2. Veterans’ Home Care (VHC) Program – following an assessment, based on your situation.

What Are DVA Household Services?

Through DVA Household Services, Attendant Care, and Veterans’ Home Care, you may be able to access:

Vacuum cleaner

Housework

vacuuming, mopping, laundry, changing linen.

Meal preparation

Meal preparation

assistance with cooking and planning meals.

Outdoor cleaning

Outdoor cleaning

gutter cleaning, pool maintenance, and general outdoor areas

Gardening and lawn care

Gardening and lawn care

keeping your garden safe and maintained.

Solar panel cleaning

Window and solar panel cleaning

to maintain a healthy and safe living space.

Short-term or crisis childcare

Short-term or crisis childcare

when needed in urgent situations.

Connect with Alligator Cleaning for DVA Household Support Now

Getting started with DVA Household Services in Melbourne or Perth is simple. If you need short-term help while recovering or regular support with daily tasks, our team is here to assist you. Call us on 1300 570 100 or email info@alligatorcleaning.com.au to talk about your needs and eligibility.

At Alligator Cleaning, your independence and comfort come first through our professional cleaning services.

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Customer Testimonials

What Our Customers Are Saying

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Brendon Griffiths profile picture
Brendon Griffiths
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Needed ndis funded yard work done due to my injuries, they showed up right on time and knocked out the very large job. Exceptional service and the guys were incredibly kind as well as helpful. Highly recommend their service
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michael kiraly
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Great service.
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Carol Cooke AM PLY profile picture
Carol Cooke AM PLY
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It was the 3rd time using Alligator cleaning and the young man who came to our home did a great job. He did what I had asked of him. We will definitely be using them again!
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Zabi Temori profile picture
Zabi Temori
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Excellent service! The team was professional, friendly, and did a fantastic cleaning job. They arrived on time, paid attention to detail, and left everything looking spotless. I highly recommend Alligator Cleaning
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Wahed Shiryar profile picture
Wahed Shiryar
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Very happy with Alligator cleaning services and recommend to everyone. Excellent customer services and
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Thurai Sivasaththivel profile picture
Thurai Sivasaththivel
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Prince from Alligator cleaning have been excellent. Making my 4 bedroom house more refreshed and tidy each time he comes. Very friendly staff and highly recommend them
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Oussama al ali
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Very good service
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Debra profile picture
Debra
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Very happy with Alligator Cleaning. I have someone coming out weekly, house is spotless. I would recommend them to anyone.
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Mary Eldridge profile picture
Mary Eldridge
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My experience with alligator cleaning and gardening service the staff are professional whether they are attending inside my home or outside my home they are great to communicate with eager to please punctual and im so happy I found them. They really care for people not just in words but in their actions
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Sharon Dickson profile picture
Sharon Dickson
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The gardener's came on time and cleaned up all the mess after for me. Really nice guys too. They did what I asked them to do. Excellent service.

FAQs

DVA household services provide approved cleaning and home support to eligible veterans to help them maintain a safe, clean, and comfortable living environment.
DVA household services are available to eligible current or former ADF members and war widows/widowers with a Gold or White Card. They should have an approved service-related injury or condition and require assistance with household tasks.
We provide general support services to veterans to maintain a clean, manageable home. These include housework, meal preparation, outdoor cleaning, gardening and lawn care, window, and solar panel cleaning, and more.
Yes, our household services are delivered in accordance with DVA guidelines and approval requirements.
Yes, we tailor our services based on the veteran’s individual needs and the level of support approved by DVA.
The frequency of services depends on DVA approval and the individual care plan.
Yes, approved services are billed in accordance with DVA funding arrangements and approvals.
No, you don’t need to be home during the cleaning service. However, you can provide access to your house in advance based on your preference.
Alligator Cleaning offers reliable DVA household services with trained and punctual cleaners, safe, eco-friendly products, and professional equipment for efficient results.
To get started, confirm your eligibility with DVA and arrange approved household services based on your support needs. Contact us if you need any assistance.

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